Get simple SMS/Texting features added to your Salesforce instance. This application seamlessly connects with different SMS gateways, giving you the freedom to pick a provider that fits your style and budget.
Features
Open SMS Pro Features
Dispatch SMS Messages
Send single or bulk messages to Leads or Contacts, with options for real-time sending or scheduling for later delivery.
Receive SMS Messages
Monitor your SMS number, establish flows to manage incoming messages, and easily process responses like “STOP” or “OPT-OUT” with included out-of-the-box features.
Initiate SMS Campaigns
Introduce a novel and impactful channel to your Salesforce campaigns.
Monitor Activity
Review activities for all SMS interactions within Leads and Contacts.
Workflow Notifications
Receive SMS messages through Workflows for prompt follow-ups.
Reports and Dashboards
Check SMS activity through detailed reports and dashboards.
Utilize Templates
Expedite message creation using templates, including Contact and Lead-specific templates with object merge fields for dynamic content.
Integrate SMS into Your Apps
Leverage open APIs to seamlessly integrate SMS features into your applications, flows, components, etc.
Live Chat
Engage in real-time chats with Leads and Contacts directly from Salesforce, with all chat activity logged in Salesforce as activities.
Number Types
Support for Shortcodes and Long codes, including MMS.
Connect with us
To explore setup options and customization features, request a demo from us at sales@appshark.com Our team is ready to guide you through the process.